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Customer success

Results that matter to procurement, IT and finance leaders in complex global organisations.

240M+
pages printed securely every month
100+
countries with solutions deployed
Since 1999
vendor-independent expertise

Australia Post

A vendor-neutral print environment, aligned to a national modernisation programme.

Letter volumes were falling and parcel demand was rising. Australia Post needed lower cost, clearer visibility and a simpler way to run print across a national network — without being locked to one hardware vendor.

“Fulton Francis didn’t just deliver a solution — they delivered outcomes. Their transparent, data-driven approach ensured Australia Post could modernise confidently, with measurable impact and minimal disruption.”
Cost savings

Smarter sourcing and fleet optimisation.

Full visibility

Usage, contracts and service levels in one view.

One agreement

Hardware-agnostic, with consistent SLAs.

Less internal load

IT, procurement and finance freed for core work.

Michael Bradburn
Group Chief Financial Officer · Australia Post

ISS

Consistent print service across a 360,000-person organisation.

“As a complex organisation that employs 360,000 people worldwide, ISS have benefited significantly from the Fulton Francis engagement where they have progressively and successfully optimised our managed print services across the globe. As client focused vendor independent experts, Fulton Francis have delivered on their promise to provide a consistent global service which has enabled ISS to focus valuable resources on core business, while reducing category expenditure and related workload.”
Michael Catalan
Category Director – Corporate Indirect & IT · ISS

Pymble Ladies’ College

A campus-wide fleet change with minimal disruption.

“This transition was seamless, thanks to the expertise and dedication of Fulton Francis. From the initial assessment to final deployment, their team ensured a smooth and efficient rollout across our campus. Their collaborative approach ensured minimal disruption, and we are already seeing significant benefits in efficiency, cost savings and user experience. We highly recommend Fulton Francis for their professionalism and commitment to excellence.”
Jenny Roberts
Chief Operating Officer · Pymble Ladies’ College

Trusted by complex global organisations

FedEx ISS Australia Post Rio Tinto Ashurst Perkins Coie Knight Frank Savills Etex Aurizon Herbalife

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